Reporting, Blocking and Appeals

Every user can report content or an account with one tap on “Report”.

Procedure

1. You choose a reason (personal data, inappropriate, violence, sexual content, fake account, harassment, other) and, if you wish, add an explanation.
2. The content is hidden immediately and you receive confirmation that the report has been received.
3. A moderator reviews the report – with priority for anything concerning child safety, as a rule within 24 hours.
4. We notify you of the decision. The author of the content receives a statement of reasons (Article 8 of the Terms of Use).
5. If the report is unfounded, the content is restored.
6. Anyone can appeal the decision within 6 months; the appeal is decided by a different moderator within 14 days.

Sanctions

See Article 9 of the Terms of Use. In cases of sexual content, evidence is not deleted but locked and handed over to the competent authorities.

Blocking

A parent can block a scout with one tap. A blocked scout cannot see the child’s profile and cannot send messages. The scout is not notified of the block.

Reporting outside the platform

You can also report illegal content at [prijava@talenat.org]. Public authorities can contact us at [kontakt@talenat.org].